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We monitor your account(s) for any unusual behaviour. You set how long your iPad stays inactive before it logs you out of our banking app.įraud detection systems. This only needs to be done once on each device you use, and then you have to enter three characters from your memorable information to access your account(s).Īutomatic logoff. By registering you’ll create a secure link between your device and your Internet Banking profile. (the app is not compatible with some older versions of the operating systems – check your app store for more details).Įven if you only spend five minutes looking at your account every now and then, we have widgets to keep you safe:
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You’ll need a compatible device running a recent iOS or Android version. To enable Touch ID on iPhone, or Fingerprint on Android devices: within the app, navigate to Settings > Touch ID & Passcode and follow the instructions. If there are no fingerprints registered on the device then fingerprint authentication for Mobile Banking will not be available.
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The app will verify that the fingerprint used to log on matches a fingerprint that has already been registered on your device. We’ve recently made fingerprint authentication available for Mobile Banking, so you can choose to log onto the app even more quickly using just your fingerprint instead of three characters from their Memorable Information. Touch ID is Apple’s solution to enable people to unlock their device or use certain apps by authenticating with their fingerprint.Īndroid Fingerprint is the equivalent on Android devices.